Privacy Policy

The short version

Motovix has no developer account sign-up, ads or in-app purchases in this version. We have not added advertising trackers, Firebase Analytics or Crashlytics. Our app code does not read Apple’s advertising identifier (IDFA) or vendor identifier (IDFV). We do not run a server that receives your media library, playlists or provider credentials. The app still needs to contact the sources and devices you choose to use.

What stays on your device

Sources, channel details, favourites, playback history, saved positions, settings and imported videos are stored locally. Provider secrets are kept using Apple Keychain; protected library values use a key held in Keychain. Images and video previews may be cached on your device.

Motovix does not provide its own cloud synchronisation. Device backups are controlled by your Apple settings. Local files may be included in a device backup; do not assume every item is excluded. The app uses device-only Keychain protection for the secrets it stores.

Connections to your sources

When you add or refresh a source, play media, load channel artwork or check response times, the app makes requests to the relevant provider. That provider can receive your IP address, requested URLs, request headers and any credentials needed for access. Some URLs contain account tokens. A provider may redirect requests to other hosts and has its own privacy practices.

These requests provide the features you use; they are not uploads of your library to a Motovix backend. Only use providers you trust and prefer encrypted HTTPS connections where available.

Casting and device permissions

Google Cast is used to discover compatible receivers and control casting. Optional Cast SDK analytics logging is disabled in our configuration. Casting can send a media URL, title, category and playback details to the receiver, which may contact your media provider. Google and receiver services operate under their own policies. This setting does not mean a receiver or its services make no network requests.

AirPlay and car audio use Apple and device-provided services. Local Network permission supports receiver discovery. Camera access is used for QR scanning. Photos and Files access is used for the items you choose to import. You can manage available permissions in iOS Settings; denying one can limit its related feature.

Support messages and website visits

If you email us, we receive your email address, message and attachments through our email provider, Outlook. We use them to reply, investigate and resolve the request. Do not send credentials or private playlist URLs.

Opening these pages sends normal web request information to the hosting server, including IP address, time, requested address and browser details. The host may record this information in access and error logs for operation and security. These pages add no advertising, analytics scripts or tracking cookies.

Retention and deletion

Local records stay until you remove them, clear the relevant history or remove the app. Deleting an imported video removes its app-managed copy, not the original in Photos or Files. Image caches expire under their cache limits. Device backups and third-party accounts must be managed separately.

Support correspondence and hosting logs are retained only as needed for support, service security and applicable obligations. Email us to request access, correction or deletion of personal information we hold. We may need to verify your request. We cannot remotely retrieve or erase your local library or data held by your chosen providers.

Sharing and security

We do not sell your personal information or use your library for advertising. Hosting and email providers process information needed to operate these pages and answer support requests; information may be processed outside your place of residence, including outside the EU/EEA or UK, depending on those providers. Their processing is subject to their applicable terms and data-protection arrangements. Contact us for details about the providers involved in your request. Information may also be disclosed when required by law. We use reasonable safeguards, but no device, network or storage system can be guaranteed completely secure.

Your privacy rights

Depending on the law that applies to you, you may request access, correction, erasure, restriction or a portable copy of personal information we hold. You may object to processing based on legitimate interests and withdraw consent where consent is the basis, without affecting earlier lawful processing. Contact devneetuchoudhary@outlook.com. You may also complain to your local data protection authority.

For requests covered by EU/EEA or UK data protection law, we normally respond within one month. If the law permits an extension, we will explain it within that first month. We do not use your personal information to make solely automated decisions with legal or similarly significant effects.

Why information is processed

Where EU/EEA or UK data protection law applies, we rely on legitimate interests to answer support requests and keep these pages operational and secure. Those interests are helping users, resolving faults and preventing misuse; they must be balanced against your privacy rights. Processing may also be necessary to fulfil a request under our service terms or meet a legal obligation. Where we rely on consent, you may withdraw it by contacting us or disabling the relevant optional feature.

You do not need to send a support message to use local playback. If you request help, we need enough information to understand the issue and a way to reply. The app asks the operating system for permissions related to features you choose; those permissions can be changed in device settings.

Who to contact

Neetu Choudhary provides Motovix and is responsible for personal information handled through these support pages and our support inbox. For privacy questions or requests, email devneetuchoudhary@outlook.com.

Children and updates

Motovix is not directed to children under 13. We do not knowingly collect their personal information through support. Contact us if you believe a child has sent personal information so we can address it.

We will update this page when our practices change and revise the effective date. Where required, we will provide additional notice or obtain consent before a material change.